Participants of the IACCM - SMARTnership Negotiation program will be able to download their personal protected copies by following step-by-step instructions that are provided under the eBook tab of the IACCM Learning Portal menu.


The eBooks are offered in a PDF format that can be read easily on various devices. Please note that the eBooks are copy protected and provided to you by the IACCM for your personal use only. If you are unsure which version is available to you or need any assistance please contact us at training@iaccm.com.