Equips practitioners with the skills and knowledge they need to implement SRM practices effectively within organizations. The course encourages a blend of technical capabilities e.g. in process and organizational design, structuring of appropriate contracts and future-facing measurement systems, and key behavioral competencies such as communication, influencing and trust-building.

SRM Course Objectives

At the end of this course, students will understand how to:

•    Prepare convincing SRM business cases 

•    Design an effective governance structure 

•    Create and implement a communications plan 

•    Engage key stakeholders and supplier executives 

•    Develop metrics that drive successful behaviors 

•    Encourage positive approaches to change 

•    Collaborate with strategic partners 

•    Devise appropriate contractual arrangements 

•    Track and report SRM benefits 

•    Resolve conflicts and issues collaboratively


Participants will be able to:

•    At Practitioner Level: act as the routine contact point between their company and supplier. Their role includes the monitoring, collecting and reporting on supplier performance data. They are likely to investigate relationship problems looking to either resolve those or escalate as necessary and then support the implementation of supplier service improvement activities, and have an understanding of the commercial IT environment within which the company operates and knowledge of their company's sourcing strategy.

•    At Advanced Practitioner Level: manage suppliers from the perspective of developing strategic relationships and be part of the operational delivery of SRM within their organization either in a formal SRM role, or a role which has substantial interaction and responsibility for a select group of strategic suppliers. They have good knowledge of the commercial environment of their organization, the organization's procurement strategy and how it uses and manages external partners. They support the development of supplier contracts to ensure KPIs and other formal targets can be met and support the selection methodology for suppliers for tenders.

•    At Expert Level: direct and inform policies and procedures that deliver positive relationships with the strategic supply chain and gain support from senior levels of management within both organizations. They have excellent commercial skills developed through the management of the delivery of the supply chain and they engage comfortably with related disciplines (e.g. contract managers, legal, procurement) as necessary. They provide direction and mentoring for individuals involved in the day to day operational delivery of the relationship between their company and the supplier. They lead review meetings with strategic suppliers and contribute to, or are responsible for, the negotiation of major contracts.

SRM Curricula

See Product Brochure for details at https://www.iaccm.com/training/supplier-relationship-management

Continuing Professional Development (CPD) Points  

Upon successful completion of this program, 60 CPD points are earned.

Certification is a designation of professional status and standing, it is not just about passing an exam. As such a fundamental principle of certification is the commitment by an individual to maintain their standards of knowledge and expertise, this must be demonstrated in part by continued connection to and engagement with their professional body.

Certification Level   Description  Requirements and Examination
  SRM Practitioner     Basic understanding and application of contracting principles and techniques. Usually in an operational role with regular supervision.    • Active IACCM Membership
• Self Assessment Scores validated at Practitioner Level
• Modules Test – 80% pass score
• 5 Message Board postings
  • Certification Examination 120 questions – 70% pass score
  SRM Advanced Practitioner     Works with a high degree of autonomy on a  variety of contracts and commercial initiatives and has established advanced operational techniques. Often has significant authorization level.    • Active IACCM Membership
• Self Assessment Scores validated at Advanced Practitioner Level
• Pass the 8 Assignments

  SRM Expert       Leads on the most complex cases, often of organizational strategic significance. Frequently directs or champions the professional function in the business.    • Active IACCM Membership
• Self Assessment Scores validated at Expert Level
• Modules Test – 80% pass score
• 5 Message Board postings
• Successfully attained to Advanced Practitioner Level
  • Case Study  – 30 points pass score